FAQs

1. Are your products handcrafted?

Yes. Every piece at Antique Interior is carefully handcrafted by skilled artisans using reclaimed and repurposed materials. Each design is unique and made with attention to detail.

2. Do you offer customized or bespoke designs?

Yes, we offer bespoke design services. If you have a specific idea, size requirement, or design concept, our team can work with you to create a custom piece tailored to your space.

3. Why do your products look slightly different from the photos?

Because we use reclaimed and natural materials, slight variations in texture, grain, color, and finish may occur. These variations are part of the character and uniqueness of each handcrafted piece.

4. How long does it take to produce a custom order?

Production time for bespoke pieces depends on the complexity and materials required. Our team will provide an estimated timeline once your design and specifications are confirmed.

5. Do you ship internationally?

Yes, we offer worldwide shipping. Delivery times and shipping costs vary depending on the destination and the size of the product.

6. How is shipping handled for large furniture items?

For larger items such as beds and oversized furniture, shipping arrangements and costs will be communicated after your order is confirmed. Our team will coordinate the safest delivery method.

7. Can I return a product if I change my mind?

Because many of our products are handcrafted and made to order, we do not accept returns due to change of mind. Please review product details carefully before placing your order.

8. What if my product arrives damaged?

If your product arrives completely damaged during shipping, please contact us within 48 hours of delivery with clear photos of the product and packaging. Our team will assist you with a replacement or refund.

9. How do I place a bespoke order?

You can request a bespoke design by contacting us through our website or email. Share your idea, dimensions, and inspiration, and our team will guide you through the design and production process.

10. Are your products environmentally friendly?

Yes. Our brand focuses on transforming reclaimed and waste materials into functional interior pieces. This approach helps reduce waste while creating unique, long-lasting designs.

Still Have Questions?

If you still have questions about our products, bespoke orders, or delivery, our team is happy to assist you.

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